Privacy Policy

INFORMATION COLLECTION PRACTICES

Traffic Data

We collect anonymous information such as:

• IP address
• Browser type and version
• Device type and operating system
• ISP and domain servers
• Date/time of access and usage activity
• Location inferred from IP

This “Traffic Data” does not personally identify you but helps us secure and improve our Services.

Cookie Policy

We use cookies and similar technologies to personalize your experience, analyze usage, and provide targeted content.

Types of cookies:

• Strictly Necessary (required for secure login and operations, e.g., AWS, Cloudflare, Stripe)
• Performance (to improve functionality, e.g., Google Analytics)
• Advertising/Targeting (for campaign tracking, e.g., Google Ads, Bing)

You may disable cookies in your browser settings. More details: https://www.allaboutcookies.org.

Personal Information Collected

When you create an account or use the Services, we may collect:

• Full name, company name, contact information
• Login credentials
• Billing details (credit card, address)
• Uploaded lead data (CSV, TXT, Google Sheets, API submissions)
• Customer support interactions and communication history

Payment data is encrypted and securely transmitted to third-party processors such as Stripe or PayPal.

HOW WE USE PERSONAL INFORMATION

We use your data to:

• Deliver and operate the Services
• Process lead validation and compliance requests
• Complete transactions and billing
• Respond to support inquiries
• Send administrative and promotional communications
• Personalize user experiences
• Prevent fraud and enforce compliance
• Meet regulatory obligations (TCPA, GDPR, CCPA/CPRA)

Aggregated, anonymized data may be used for analytics and product improvements.

DISCLOSURE OF INFORMATION

We may share data with:

• Hosting providers (AWS, Google Cloud)
• Payment processors (Stripe, PayPal)
• Analytics partners (Google)
• Customer support tools (Zendesk)
• Legal/government authorities where required
• Successors in case of merger or acquisition

We do not sell personal data.

RIGHTS OF INDIVIDUALS

GDPR Rights (EU/UK/EEA)

You may:

• Request access, correction, or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

CCPA/CPRA Rights (California Residents)

This section applies only to visitors of www.leadcheck.co who are California residents under Section 17014 of Title 18 of the Cal. Code of Regulations.

Under the California Consumer Privacy Act of 2018 (CCPA) and California Privacy Rights Act (CPRA), you have the following rights:

• Notice at Collection – You have the right to receive notice of categories of data collected, purposes, retention, and whether data is sold/shared.
• Right to Know/Access – You may request disclosure of personal information collected about you.
• Right to Delete – You may request deletion of your personal data, subject to legal exceptions.
• Right to Correct – You may request correction of inaccurate data we maintain.
• Right to Opt-Out of Sale/Sharing – You may direct us not to sell or share your personal data. (We have not sold or shared data in the last 12 months and do not knowingly sell data of individuals under 16.)
• Right to Limit Sensitive Data Use – You may limit how we use or disclose sensitive personal data.
• Right to Non-Discrimination – You will not be penalized for exercising your rights.

How to submit a request:

Email us at privacy@leadcheck.co with your full name, California address, and email. We may require additional verification and use a two-step process for deletion requests.

Authorized Agents: If you use an agent, they must provide proof of signed permission, and you may need to verify your identity directly with us.

Updates: This section may be revised as California regulations evolve.

SECURITY

We use encryption, firewalls, access controls, and monitoring to protect your data. However, no system is completely secure. If a data breach occurs that materially affects your personal information, we will notify you as required by law.

DATA RETENTION

We retain personal information as long as necessary for Services, legal obligations, and dispute resolution. Uploaded lead data may be encrypted and stored for up to 30 days unless manually deleted sooner.

CROSS-BORDER TRANSFERS

The Site and Services are operated in the United States. Data transfers from the EU/UK/Switzerland are covered by DPF compliance and Standard Contractual Clauses (SCCs). By using our Services, you consent to international data transfers.

DISPUTES & ENFORCEMENT

LeadCheck is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

Unresolved Data Privacy Framework complaints may be submitted to BBB National Programs: https://www.bbbprograms.org/dpf-complaints. Binding arbitration may be available as a last resort.

CHANGES TO THIS POLICY

We may revise this Privacy Policy from time to time. Updates will be posted with a new effective date. Continued use of the Site or Services indicates acceptance of the revised version.

ACCESSIBILITY

If you have a disability that limits access to this Privacy Policy, we can provide it in an alternative format (large print, audio, etc.). Please contact support@leadcheck.co for assistance.